• November 28, 2023




In the current economic landscape of Australia characterised by low unemployment, the challenge we keep hearing from business owners isn’t just their difficulty in recruiting top talent, but crucially, retaining and engaging their existing people. The key lies in utilising personalised employee engagement, a strategy that explores deep into the individual needs and expectations of employees. This article will explore the universal truth of all successful, long-term relationships needing to be mutually beneficial and how tools like Harrison Assessments can be pivotal in enhancing personalised employee engagement, ensuring a more committed and motivated workforce.

Personalise your approach to employee engagement to retain key staff and boost productivity.


Employee Engagement is defined as an individual’s willingness to provide discretionary effort. Historically it has been measured with anonymous surveys which have some utility for executive teams but make it impossible to impact individuals where engagement actually occurs. Personalised employee engagement is about understanding and addressing the unique motivations, expectations, and job satisfaction levels of each employee. It moves beyond one-size-fits-all engagement strategies, using detailed analytics provided by platforms like Harrison Assessments to tailor engagement efforts effectively.

Tailoring Job Fit and Understanding Individual Expectations

Central to personalised employee engagement is ensuring a strong job fit – aligning an employee’s skills and aspirations with their role. Harrison Assessments excels in providing this insight, helping you not only during hiring but also in managing your current team. Understanding each staff member’s career goals and personal values allows for a more targeted approach in engagement. While development opportunities is overwhelmingly the most common expectation, exactly what that means to each individual varies wildly.

Measuring and Enhancing Job Fulfillment

By utilising tools to measure current levels of job satisfaction, you can pinpoint areas where personalised employee engagement strategies can be most effective. Recognising gaps in expectations versus reality is the first step in crafting a more satisfying work experience for each team member. In the absence of personalised data, managers just tend to offer what they value themselves which can be very hit and miss.

Crucial Conversations: The Heart of Personalised Employee Engagement

A vital component of personalised employee engagement involves engaging in meaningful dialogues with your staff to understand their needs and align them with the business’s objectives.

Mastering Crucial Conversations for Engagement

These conversations are opportunities to demonstrate genuine interest in your employees’ ambitions and concerns. They should focus on understanding individual aspirations and finding ways to align them with the business’s goals.

Balancing Personal and Business Goals

The art of this approach to employee engagement lies in balancing what an employee seeks with what your business requires. These discussions should lead to realistic agreements that satisfy both parties, fostering a sense of mutual commitment and enthusiasm.

Sustaining Personalised Employee Engagement

Initiating a personalised approach employee engagement is just the beginning. Its sustenance is crucial for long-term success.

Regular Engagement and Development Opportunities

Regular check-ins and development discussions are key. These interactions should be more than routine; they should be continuous efforts to reassess and realign individual and business goals, celebrating successes and addressing new challenges.

Investing in Personal Growth

Investing in your employees’ development through training and mentorship programs shows a commitment to their personal growth. This not only enhances their skills but also reinforces their value within the company.

Recognition and Reward

Personalised recognition strategies are a cornerstone of personalised employee engagement. Understanding what motivates each employee and recognising their achievements in a way that resonates with them can significantly boost morale and job satisfaction.

For Australian business owners, the focus on personalised employee engagement is not just a trend but a necessity in the current employment climate. If you think it’s too expensive to address right now, I invite you to consider how much it will cost to replace and train a crucial member of your team. By leveraging tools like Harrison Assessments for detailed insights and committing to ongoing, meaningful engagement with your staff, you can create a work environment where employees feel valued and understood. Personalised employee engagement leads to a workforce that is not just present but passionately involved and aligned with your business goals.