The most common reason provided by exiting employees for leaving their job is a bad manager. Employees will rarely state this in an exit interview however when surveyed by an independent party the results are quite clear. So much so that the old saying “people leave managers not companies” has a ring of truth to it. Bad managers have a huge negative effect on employee engagement and productivity. Some estimate as much as 20% of employee disengagement is a direct result of bad managers. It doesn’t matter if your employee is a high performer and the perfect fit for a role in every way. If their manager is ineffective they are that much more likely to leave your organisation. This results in the undesirable scenario of you losing the great employee and keeping the bad manager. Hardly the recipe for a high performance culture and even worse when you consider the true cost of replacing bad employees let alone good ones!
Managers suffer from disengagement just as much as the rest of the workforce. Gallup data shows that only 19% of Australian managers and executives were engaged in their work. Given the influence on their teams this is incredibly concerning. There is magnifier effect on employee engagement levels relating to the seniority of the management position. The effectiveness of the manager can boost or retard performance. That is why it is so important to be able to identify candidates with the requisite traits and/or to train your existing managers to better serve their teams is crucial to a high performance culture. You need to hire great managers.
“A great manager improves lives while improving performance. A poor manager makes workers’ lives miserable while destroying performance.”
Harrison Assessments ability to assess dynamic management behaviour and provide direct actionable feedback is unparalleled as a management training tool.
Managers must understand how they interact with their teams, their default behavioural patterns and their behavioural responses under stress. To be a great manager you really do need to know yourself. Just as important is understanding the strengths and behavioural approaches of your team members. Businesses are made up of people. To get the best performance we need to ensure we understand each individual and learn how to create mutually beneficial relationships that maximise performance.
Forsee provides individual and management team coaching to boost manager, and as a result, team performance.